Frequently Asked Questions

We are open Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM. We are closed on Sunday. Hours may vary on holidays — call ahead to confirm.

Dan's Appliance is located at 168 3rd Street, Leechburg, PA 15656. We serve customers throughout western Pennsylvania, including the Alle-Kiski Valley and surrounding communities.

You can request repair service by calling 724-845-8141, emailing [email protected], or submitting a repair request through our Repair Service page. Please have your appliance brand, model number, and a description of the problem ready.

A technician will visit your home to diagnose the problem. The diagnostic visit is a separate charge from any parts or additional repair work. After diagnosis, we will advise you on the recommended repair and associated costs. You are not obligated to proceed with repair after the diagnostic visit.

Yes. We offer delivery to addresses within our service area. Delivery availability, scheduling, and charges depend on your location and the appliance being delivered. Contact us for current delivery information and to confirm that your address is within our delivery area.

We offer basic installation for many appliances as part of our delivery service. Installation availability and scope depend on the appliance type, your home's existing connections, and local code requirements. Contact us to discuss installation options for your specific appliance.

Haul-away of your old appliance may be available. Contact us to ask about haul-away availability and any applicable charges. Haul-away is subject to the appliance being accessible and in a condition that allows safe removal.

You will need your appliance's model number and, if possible, the part number. The model number is usually found on a label inside the door, on the back of the unit, or on the side panel. Contact us with your model number and a description of the part you need.

We accept cash, check, and major credit cards. Financing options may also be available through third-party lenders. Contact us for current payment options. Your written sales order or invoice will specify the payment terms for your transaction.

We regularly feature manufacturer rebates and promotional offers. Visit our Current Specials page for active programs. Rebate eligibility, purchase dates, claim deadlines, and all written program terms apply. We do not guarantee rebate approval — rebates are issued by the manufacturer, not by Dan's Appliance.

Dan's Appliance is located at 168 3rd Street, Leechburg, PA 15656. We serve customers throughout western Pennsylvania, including the Alle-Kiski Valley and surrounding communities.

We are open Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM. We are closed on Sunday. Hours may vary on holidays — call ahead to confirm.

You can reach us by phone at 724-845-8141, by email at [email protected], or by submitting a quote or service request through our website. Our staff is available during regular business hours.

Dan's Appliance has been serving the Leechburg area and western Pennsylvania since 1983. We are a locally owned and operated appliance store with decades of experience in appliance sales, parts, and repair service.

Yes. Dan's Appliance is independently owned and operated in Leechburg, Pennsylvania. We are not a franchise or a national chain. Our customers deal directly with our local staff and ownership.

We carry a wide selection of major appliance brands including Whirlpool, Maytag, KitchenAid, GE, GE Profile, Café, Frigidaire, Amana, and Speed Queen. Our inventory changes regularly — contact us or visit the store to check current availability.

We sell refrigerators, freezers, washers, dryers, dishwashers, ranges, cooktops, wall ovens, microwaves, and other major household appliances. We carry both gas and electric models in a variety of sizes, colors, and configurations.

Yes. Depending on the brand and model, we carry appliances in black, black stainless, slate, fingerprint-resistant finishes, and other specialty colors. Availability varies by brand and model. Contact us for current options.

Yes. We can special-order many appliances from our manufacturer partners. Because Dan's Appliance receives weekly shipments, most special-order or out-of-stock appliances arrive within 7 days — as long as there is no manufacturer backorder. Special orders may require a deposit. Contact us to discuss availability and ordering terms before placing a special order.

We occasionally have used or refurbished appliances available. Availability changes frequently. Contact us directly to ask about current used inventory.

You can request a current written quote by calling us at 724-845-8141, emailing [email protected], or submitting a quote request through our Contact page. We recommend requesting a written quote before making a purchase decision, as prices and availability change.

Prices and availability on our website are subject to change without notice. Always request a current written quote before purchasing. The written quote or sales order you receive from us is the authoritative price for your transaction.

You can request a quote or initiate a purchase inquiry through our website. Final orders and payment are typically completed by phone or in person. Contact us to discuss the ordering process for your specific appliance.

If an appliance you ordered is delayed or placed on manufacturer backorder, we will notify you and provide an estimated availability date when possible. For appliances that are simply out of stock at Dan's (not on manufacturer backorder), our weekly shipments mean most items arrive within 7 days. Please review our Back Order Notice page for our current back-order policy and customer options.

Dan's Appliance receives shipments every week. Most appliances that are out of stock at our location or placed as a special order arrive within 7 days — as long as there is no manufacturer backorder. If a manufacturer backorder is in place, we will let you know and provide an estimated timeline. Contact us to check current availability before ordering.

Contact us to discuss pricing. We do not guarantee price matching with every competitor or online retailer. Request a written quote and ask our staff about current pricing options.

We accept cash, check, and major credit cards. Financing options may also be available through third-party lenders. Contact us for current payment options. Your written sales order or invoice will specify the payment terms for your transaction.

Financing options may be available through third-party lenders. Financing is subject to credit approval by the lender. We do not guarantee financing approval. Contact us for information about current financing programs.

We regularly feature manufacturer rebates and promotional offers. Visit our Current Specials page for active programs. Rebate eligibility, purchase dates, claim deadlines, and all written program terms apply. We do not guarantee rebate approval — rebates are issued by the manufacturer, not by Dan's Appliance.

A 2% discount is available on eligible purchases paid by cash or check. Ask about eligibility when you request a quote. Any applicable discount will be stated on your written sales order.

Pennsylvania sales tax applies to most appliance purchases. The applicable tax will be shown on your written quote or invoice. Contact us if you have questions about tax exemptions.

Yes. We offer delivery to addresses within our service area. Delivery availability, scheduling, and charges depend on your location and the appliance being delivered. Contact us for current delivery information and to confirm that your address is within our delivery area.

We deliver throughout western Pennsylvania, including the Alle-Kiski Valley and surrounding communities. Visit our Service Areas page or contact us to confirm delivery availability for your specific address.

We offer basic installation for many appliances as part of our delivery service. Installation availability and scope depend on the appliance type, your home's existing connections, and local code requirements. Contact us to discuss installation options for your specific appliance.

Haul-away of your old appliance may be available. Contact us to ask about haul-away availability and any applicable charges. Haul-away is subject to the appliance being accessible and in a condition that allows safe removal.

Please review our Delivery & Installation page for preparation requirements. In general, you should ensure the delivery path is clear, measure doorways and the installation space, and have existing connections ready. Our staff can advise you on specific preparation steps when you schedule delivery.

Inspect your appliance at the time of delivery before signing any delivery receipt. If you notice damage, note it on the delivery paperwork immediately and contact us. Please review our Claims Procedure page for the steps required to report and document a delivery damage claim.

Most modern electric ranges and dryers require a 240-volt, 4-wire outlet (NEMA 14-30 for dryers, NEMA 14-50 for ranges). Older homes may have 3-wire outlets. A licensed electrician should evaluate your existing wiring before installation. We do not perform electrical work.

Gas appliances require a properly sized gas supply line with a shutoff valve accessible near the appliance location. A licensed plumber or gas fitter should evaluate and connect gas lines. We do not perform gas line work. Never attempt to connect or disconnect a gas line yourself.

Refrigerators with ice makers or water dispensers require a cold water supply line with a shutoff valve. The supply line should be installed by a qualified plumber. We do not perform plumbing work. Improper water connections can cause leaks and property damage.

Dishwasher installation requires a hot water supply line, a drain connection, and an electrical connection. Local codes may require a licensed plumber or electrician for these connections. We do not perform plumbing or electrical work. Contact us to discuss what is included in our dishwasher installation service.

Yes. Always measure the installation space, doorways, hallways, and stairways before ordering. Measure width, depth, and height. Allow clearance for doors, drawers, and ventilation as specified by the manufacturer. We are not responsible for appliances that do not fit due to inadequate measurements.

If a new GE Profile or Café appliance does not fit your existing space, you may qualify for a manufacturer Fit Guarantee program that reimburses qualifying professional modification costs. Visit our Current Specials page to see if a Fit Guarantee program is currently active. Eligibility, purchase dates, and all written program terms apply.

Yes. We service qualifying appliances purchased elsewhere, subject to brand and model restrictions. Appliances purchased from Dan's Appliance receive priority repair scheduling. Contact us to confirm whether your appliance qualifies for service.

We service Whirlpool, Maytag, KitchenAid, GE, GE Profile, Café, Frigidaire, Amana, and Speed Queen. We do not service LG, Samsung, Bosch, Hisense, Beko, or Kenmore refrigeration. Kenmore service is limited to certain Whirlpool-manufactured products. Contact us to confirm service availability for your specific brand and model.

You can request repair service by calling 724-845-8141, emailing [email protected], or submitting a repair request through our Repair Service page. Please have your appliance brand, model number, and a description of the problem ready.

A technician will visit your home to diagnose the problem. The diagnostic visit is a separate charge from any parts or additional repair work. After diagnosis, we will advise you on the recommended repair and associated costs. You are not obligated to proceed with repair after the diagnostic visit.

We do not guarantee that every appliance can be repaired. Some appliances may be beyond economical repair, or parts may be unavailable. We will advise you honestly after diagnosis.

Contact us to discuss warranty service availability for your specific brand and model. Manufacturer warranty service authorization varies by brand. We do not guarantee warranty authorization for every brand or model.

Our repair service area covers western Pennsylvania communities near Leechburg. Visit our Service Areas page or contact us to confirm whether your address is within our service area.

Yes. We sell genuine manufacturer parts for many of the brands we carry, including Whirlpool, Maytag, KitchenAid, GE, Frigidaire, Amana, and others. Visit our Parts page or contact us to check availability for your specific part.

You will need your appliance's model number and, if possible, the part number. The model number is usually found on a label inside the door, on the back of the unit, or on the side panel. Contact us with your model number and a description of the part you need.

Yes. We can order many parts that are not currently in stock. Part availability and lead times vary by manufacturer. Contact us to check availability and estimated delivery time for your specific part.

Parts availability depends on the manufacturer and our current inventory. Contact us to ask about parts for a specific brand or model.

Some parts can be safely installed by a homeowner. However, repairs involving gas lines, electrical connections, sealed refrigeration systems, or high-voltage components should only be performed by a qualified technician. Never bypass a safety device. If you are unsure, contact us or use our Ask a Service Tech service before attempting a repair.

Ask a Service Tech is a paid online service that lets you submit up to three related questions about one appliance and one problem to one of our experienced appliance technicians. You receive a written response based on the information you provide. It is not a substitute for an in-person diagnostic visit.

Visit our Ask a Service Tech page, complete the payment, and submit your questions. Our technician will review your submission and provide a written response. Have your appliance brand, model number, and a clear description of the problem ready before submitting.

You may ask up to three related questions about one appliance and one problem. Our technician can help you understand symptoms, discuss possible causes, suggest things to check, or advise whether a service call is warranted. We cannot provide remote diagnosis guarantees.

Ask a Service Tech does not cover gas line work, live electrical connections, high-voltage components, sealed refrigeration system repairs, or any procedure that requires a licensed professional. We will not provide instructions that bypass safety devices or that could cause injury or property damage. For immediate hazards such as gas leaks or electrical fires, call emergency services immediately.

No. Ask a Service Tech provides information based on the details you submit. We cannot guarantee a diagnosis or repair outcome without an in-person inspection. If your appliance requires hands-on service, we will recommend scheduling a service call.

For current pricing, visit our Ask a Service Tech page or contact us directly. Pricing may change.

Returns are subject to our Customer Policies. Review that page for current return eligibility, time limits, and any applicable charges. Contact us before returning any appliance — do not ship or drop off without prior authorization.

Special-order appliances may not be returnable or may be subject to a restocking charge. Confirm the return terms for special-order items before placing your order.

New appliances are covered by the manufacturer's warranty. Warranty terms, coverage, and duration vary by brand and model. Review the warranty documentation that comes with your appliance. Dan's Appliance does not issue manufacturer warranties and cannot modify warranty terms.

For warranty service, contact us to discuss whether we can perform warranty repairs for your brand and model. You may also need to contact the manufacturer directly. Have your model number, serial number, and proof of purchase ready.

Contact us to ask about extended warranty or service contract options that may be available for your appliance.

Inspect your appliance at the time of delivery before signing any delivery receipt. If you notice damage, note it on the delivery paperwork immediately and contact us as soon as possible. Please review our Claims Procedure page for the required steps to document and submit a damage claim.

Our Claims Procedure page describes the steps to report and document a claim for delivery damage, installation damage, or other qualifying issues. Claims must be submitted within the time limits stated in our Customer Policies. Following the procedure promptly protects your claim.

Contact us directly by phone at 724-845-8141 or by email at [email protected]. We take customer concerns seriously and will review and respond. Our Customer Policies describe the management-review process if an initial response does not resolve your concern.

For immediate safety hazards, contact emergency services first. Then contact us and follow our Claims Procedure. Document the situation with photographs and preserve all relevant records. Do not repair or alter the appliance before a claim is evaluated.

Contact us directly to discuss your concern. We will review the service record and work with you to address the issue. Our Customer Policies describe the applicable review process.

We are committed to making our website accessible. If you experience difficulty using any part of our website, please call us at 724-845-8141 or email [email protected] and we will assist you.

Our website is designed to support keyboard navigation and screen reader use. If you encounter any accessibility barriers, please contact us so we can assist you and work to address the issue.

You can browse appliances by brand or category using the Products & Brands section of our website. You can also use the search feature to find a specific model. If you cannot find what you are looking for, contact us directly.

Spec sheets are available on individual product pages where provided. If a spec sheet is not available on the website, contact us and we will try to obtain it for you.

If you encounter a broken link, missing content, or other website issue, please contact us at [email protected] or call 724-845-8141 so we can address it.