Customer Complaint Form

Submit a Complaint to Dan's Appliance

Dan's Appliance takes customer concerns seriously. Provide enough information for management to review the matter and contact you. Submission does not guarantee a particular result or establish fault or liability.

Your Information

Full name and at least one contact method (phone or email) are required so management can reach you.

Full Name *

Phone Number (required if no email)

Email Address (required if no phone)

Street Address

Appliance Details

Provide as much detail as available. These fields help management locate your order and review the matter.

Invoice / Sales-Order Number

Purchase or Service Date

Appliance Type

Brand

Model Number

Serial Number

Complaint Details

Complaint Category *

Complaint Description *

Specific Resolution Requested

Submitting this form does not constitute an admission of fault, liability, coverage, or responsibility by Dan's Appliance or another party. Concerns involving alleged property damage or bodily injury may be transferred to the appropriate claim-review process after Dan's Appliance receives and reviews the initial report.

Fields marked * are required. Your complaint goes directly to Dan's Appliance management.

Our Complaint Policy

Review our full complaint resolution process and management review procedure.

View Complaint Policy

Damage or Defect?

Review the claims procedure for delivery damage, manufacturer defects, and property-damage or bodily-injury incidents.

View Claims Procedure

Urgent Matter?

For time-sensitive issues, call Dan's Appliance directly during business hours.

724-845-8141